Returns

Returns

All purchases are eligible to be returned for an exchange or store credit within 7 days of receiving your order. We do not accept returns for change of mind.

Exchanges are accepted for sizing purposes. If the required size is sold out, store credit will be issued. Items must be unworn, unused, unwashed with all original tags and branding attached. Items that show signs of wear or damage may not be eligible for exchange.

Return shipping costs will be at the expense of the buyer. Please ensure that the item is returned within 7 days of receiving it. We cannot be held responsible or liable in the event of loss, theft, or damage to the returned parcel.

Pre-orders:

Our refund and exchange policy remains the same for preorders. However, you can only cancel your preorder within 48 hours of placing the order.

To process a return/exchange, please contact us via hello@girlclumsy.com.au.